Return Policy

1. All returns must be pre-approved by calling or emailing SAR USA to acquire an RMA. Please include the RMA number you receive with your return paperwork.
2. Customer has 30 days from date of receipt to return products for a replacement or a refund of the price paid (parts returned from a parts kit/assembly will be refunded the adjusted price, not the full advertised price).
3. A copy of your invoice must accompany all returns.
4. If original package is damaged, you must notify SAR USA within 48 hrs of delivery and include a picture of the received package.
5. All products must be returned with all the original components and paperwork it came with.
6. All products that are not defective or are without original packaging may be subject to a 10% restocking fee.
7. Special order items and products that have been altered are not returnable.
8. All shipments must be pre-paid. Shipping collect on delivery will be refused. Return shipping costs will not be refunded unless the reason for the return is our fault.
9. Returns must be sent via traceable shipping. Express delivery shipping charges will not be refunded.

Any further problems or questions, please call 1-833-727-4867